Frequently Asked Questions

What are the shipping options available?
We ship all over India - COD Available
We offer standard shipping and express shipping.
How long does it take for my order to be delivered?
Metro Cities (Mumbai, Delhi, Bangalore, Kolkata, etc.): 2-3 Days*
Tier 2 Cities: 3-4 Days*
Rest of India: 4-6 Days*

* (Wherever Applicable - No guarantee)

Do you offer international shipping?
No. We only ship within India.
How can I track my order?
You can easily track your order by entering the tracking number or, AWB provided in the shipping confirmation email though the delivery partner tracking page.
Are there any additional shipping fees?
There are no additional shipping fees for standard shipping within the country. Express shipping may incur extra charges as per our shipping policies.
What should I do if my order arrives damaged?
If your order arrives damaged, please contact us immediately with photos of the damaged items. We will arrange for a replacement or refund as per our policy.

What are your online modes of payment?
You can pay using any of our wide variety of payments modes like Debit card, Credit card, Net banking, UPI, and Wallets that are supported on our website.
What to do if the money gets debited and order confirmation is not received?

Do not worry! Your money is safe. It would be either credited to us or back to you.

Please check your bank account for the next 10 mins, if the deducted amount is not reversed, please email us at support@pearlaura.in with your transaction details along with your name and email id that was used while attempting to place the order.

We will respond to your query as soon as possible (10 am to 6 pm during weekdays).